Shipping Policy
At Tripund, we offer 100% remote IT support and digital services, meaning there is no physical shipping involved. All services, including WiFi troubleshooting, network setup, captive portal configuration, and website development, are delivered digitally.
1. Service Delivery Time
- One-Time Support & Troubleshooting: Within 24-48 hours of purchase, based on availability.
- Captive Portal & Landing Page Setup: Typically completed within 3-5 business days (depending on project complexity).
- Website Development: Project timelines vary but are communicated clearly upon order confirmation.
- MikroTik Router Configuration: Remote setup and guidance are provided within 2-3 business days.
2. How You’ll Receive Your Service
- Remote Support & Troubleshooting: Assistance is provided via email, chat, or a scheduled video call.
- Captive Portal & Website Setup: Delivered via secure online access with detailed instructions.
- Configuration & Setup Services: We provide step-by-step guidance remotely via secure access tools.
3. No Physical Shipping Involved
Since all our services are delivered digitally, no shipping fees or physical tracking numbers apply.
4. Refund & Cancellation Policy
For information on cancellations and refunds, please refer to our Refund Policy page.
5. Contact Us
If you have any questions regarding service delivery, feel free to contact us at Info@Tripundexim.com or call +91 6355099649.